Peter Loh

As enterprises evaluate if and how cloud computing fits into their core IT services, they must consider how they will manage cloud services as part of their day-to-day operations. This article examines how operational management of cloud computing differs from traditional methods, and examine techniques for addressing these needs. Cloud computing will change the processes and tools that IT organizations currently use. In a traditional datacenter environment, IT organizations have complete control and visibility into their infrastructure. They install each piece of hardware and therefore have complete configuration control. All components in the network are accessible and can be monitored with the right tools. Most enterprises have invested heavily in complex tools in order to manage this environment so that they can identify service-affecting conditions, and analyz... (more)